- Client
- Lebenshilfe Onlus
- Expertise
- Concept, Design, Development, Hosting
- Technologies
- Java, Spring Boot, PostgreSQL, Typescript, React, Next.js
- Link
- https://portal.lebenshilfe.it/
Lebenshilfe Südtirol is a social and non-profit association that supports people with disability in their efforts to lead a self-determined life. Central values are inclusion, equal opportunities and self-determination. The association runs facilities and offers social services of various kinds throughout South Tyrol. People are regularly visited and accompanied on their way.
About the project
Realtime instead of Excel - implementation of the customer management platform for digital visit logs, automated report generation and happy staff.
Up to now, the visit logs of the clients were recorded in analogue form and then entered manually into an Excel spreadsheet. Monthly reports were also prepared manually. Double entries and a high error rate were the order of the day. The goal was to transfer these steps into an intuitive user interface with automated report generation.
The client management platform is a web portal that enables client visit logs. During the visit, Lebenshilfe staff can log in to the web application using a tablet or mobile phone and fill in the visit log.
The web application's interface adapts to the end device providing an intuitive use of the software. The data is stored in a central database and may be retrieved for automated reports. Excel files with integrated formulas and PDF documents with calculations are kept as permanent downloads.
- Digital customer management
- Responsive design
- Automate PDF-report generation
- Excel spreadsheet generation with formulas
Customer feedback
AboutBits has developed a handy tool for our work, which is straightforward and intuitive. The application has been fully adapted to our needs. A plus is the download of ready-made report files. The cooperation with the team has always been very professional. We are delighted with the result, and can only recommend AboutBits!
- Christiane Gruber
- Coordinator
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